Refund and Returns Policy

Overview

At brandedtshirts.com, we want you to love your purchase. If for any reason you are not fully satisfied, we’ve made our return and refund process simple and hassle-free.

1. Eligibility for Returns

Items must be returned within 14 days of delivery.
Products must be unworn, unwashed, and in original condition with tags/packaging intact.
Sale or clearance items may not be eligible for return unless they arrive damaged or defective.

2. Refund Process

Once we receive and inspect your return, we’ll notify you by email.
Approved refunds will be processed to your original payment method within 5–7 business days.
Shipping costs are non-refundable unless the return is due to a defect or incorrect item.

3. Exchanges

We offer size and product exchanges if stock is available.
If your preferred item is unavailable, you can choose a refund or store credit.

4. Damaged or Wrong Items

If you receive a damaged, defective, or incorrect product, contact us within 48 hours of delivery with photos. We’ll arrange a replacement or full refund at no additional cost.

5. How to Start a Return

To request a return or exchange:

Email us at info@brandedtshirts.com with your order number and reason for return.
Our team will provide you with return instructions.
Ship the item back using a trackable method.

6. Non-Returnable Items

Customized or personalized T-shirts.
Gift cards and digital products.
Items not meeting the above return conditions.